Saturday, September 18 2021

Financial strength, digital investments, customer-centric culture among the areas cited as contributing to strong growth since the IPO

Citizens Financial Group, Inc. (NYSE: CFG) was named “America’s Best Bank” today by Euromoney as part of the magazine’s Awards for Excellence 2021. The award recognizes the American bank that brings the highest level of service, innovation and expertise to its customers. The judging period for the 2021 awards ran from March 2020 to March 2021 and included criteria such as financial metrics, strategic execution, and performance against peers.

Announcing the award, the magazine noted that the bank’s significant progress and strategic direction since becoming an independent state-owned enterprise has enabled it to effectively weather the COVID-19 pandemic while continuing to grow its revenues. and invest in digital capabilities that will drive its future growth. Citizens Pay, the bank’s point-of-sale financing offering, was highlighted as a key focus area and an example of Citizens’ focus on combining technology with service.

“The recognition by Euromoney as the best bank in the United States is a huge honor, reflecting the incredible progress we have made since our IPO in 2014,” said Bruce Van Saun, Chairman and CEO of Citizens. “This is based on a clear vision, a strong leadership team, a customer-centric culture, as well as the dedication and tremendous effort of our entire colleague base. Best of all, there is still a long way to go as we look to improve our game in supporting our stakeholders. ”

Established in 1992, the Euromoney Excellence Awards were the first of their kind in the global banking industry. The magazine received more than 1,000 nominations for its national and regional awards this year – a record number.

About Citizens Financial Group, Inc.

Citizens Financial Group, Inc. is one of the oldest and largest financial institutions in the country, with $ 187.2 billion in assets as of March 31, 2021. Headquartered in Providence, Rhode Island, Citizens offers a wide range of retail and commercial banking products and services to individuals, small businesses, mid-market businesses, large corporations and institutions. Citizens helps clients reach their potential by listening to them and understanding their needs in order to provide tailored advice, ideas and solutions. In consumer banking, Citizens offers an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, credit, savings, wealth management and small business offerings. In commercial banking, Citizens offers a wide range of financial products and solutions, including lending and leasing services, deposit and cash management, currency risk management solutions, interest rates. interest and commodities, as well as loan syndication, corporate finance, mergers and acquisitions, and debt and equity market capabilities. More information is available at www.citizensbank.com or visit us at Twitter, LinkedIn or Facebook.

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